Grey Street Hotel Newcastle

Grey Street Hotel in Newcastle
I am most struck by the typography of this site which seems deliberately cramped and off-putting for that. What i cannot work out, is what it means... ie what does it say about the hotel. Is it smarter, more chic?

I llok at the design and feel it is sub Malmaison style, lacking the finesse and refinement of the Malmaison site.

Dont like the logo either with its combination of Univers wide and georgia (i think)

Last thing: surprised to see in May that they are still offering Easter specials. Since Boutique is about attention to detail... this ain't good